Delivery Information

This document sets out the shipping policy that applies to customers who make a purchase at mjdomc.online. If you have any questions, please contact our customer service team at (941) 400-5718 or info@mjdomc.online.

Shipping Options & Delivery Costs

We normally ship via UPS Ground. Other shipping options are available by request.

Order Processing Time

All orders for in-stock items placed before 2 PM Monday to Friday are processed and dispatched the same day; all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry, but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order from our website, as these fees can sometimes be significant, and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns & Refunds

Customized items are not returnable or refundable unless there is a manufacturing defect.